After more than a year of the covid-19 pandemic, almost every business able to offer remote working to its workforce has done so. Despite initial reservations amongst some business leaders, the viability and benefits of remote working are now undeniable.

The pandemic accelerated changes to working habits that would otherwise have taken decades. That rapid shift has had another unexpected side effect; it has catapulted the Software as a Service industry to new heights. SaaS infrastructure has proven indispensable for remote workers for several reasons.


SaaS solutions are delivered via the cloud. To make the model viable for users and providers, SaaS is by its very nature scalable. Small businesses need to know any SaaS product they invest in will grow with them.

Otherwise, they don’t make financial sense. SaaS providers sell their services on a subscription basis; they are banking on customers sticking with them for the long term. In the past, business software was aimed at specific audiences; SMEs and multinationals rarely used the same accounting software or data backup solutions. But SaaS enables businesses to invest in cloud-based software as a startup and continue to use it as their business grows and their needs evolve.


Cloud-based services can be deployed and managed from any location, provided there’s a working internet connection. Employees can access the applications they need from smartphone apps, tablets, laptops, and other devices, giving them a virtual business environment on the go.

By making essential software and data available to workers around the clock, regardless of where they are physically, SaaS enables workplaces to be much more dynamic and versatile.

Rapid deployment

The pandemic caught many businesses off-guard. It forced businesses that already had plans to transition to a primarily digital office environment to speed up their transition. Businesses that hadn’t previously considered this approach scrambled to make it work with minimal preparation.

For both groups, SaaS solutions proved invaluable in smoothing the transition and minimising their downtime.

The software as a service model has proven its worth since the start of the pandemic. With so many businesses now invested in SaaS solutions, it’s hard to envisage anything other than a bright future for the industry.