Artificial intelligence, deep learning and machine learning technologies have made significant breakthroughs over the past couple of years and ushered in new trends in intelligent applications. Here is a look at five major areas where AI is bound to make an impact in 2019 and beyond.

AI business strategies

Many companies already acknowledge the value of implementing AI business strategies. To a business, this includes smart data collection and analysis to guide business decisions in marketing, sales, product development and resource management. AI data analysis require intensive computation on large blocks of data; several software vendors offer cloud-based Software-as-a-Service (SaaS) to make AI analysis more accessible to businesses before off-the-shelf and bespoke services go mainstream.

Construction and manufacturing

AI is the driving force behind smart factories and intelligent construction. The idea is to implement custom AutoML tools into manufacturing and construction equipment and machinery to develop self-adapting automated systems. The popularity of AutoML packages on large-scale applications is building promise to revolutionise the manufacturing and construction industries.

Virtual assistance

Virtual assistance on both commercial and personal levels is nothing new, judging from the success of chatbots, smart personal assistants like Alexa, and automated voice call prompts. In 2019, we expect to see more improvements in AI-powered virtual assistance, especially in online customer service. Developers are now investing effort in creating life-like virtual assistants’ personas that match different company’s brands to engage customers more intimately.


Cybercriminals actively target cloud-based services, SaaS and IoT devices. Cybercrime is a major security concern for many businesses. AI is making it much easier to keep online resources and data secure. Using AI-powered tools, the cyber defence system can recognise subtle indications of threats and seal off loopholes before they become a problem. These security systems can also pick up abnormalities in traffic and data flow indicative of data breaches, system failure or human error.

Autonomous vehicles

Level 4 autonomous vehicles are expected to take to the streets beginning in 2019. Some are already in the final testing stages in small towns in the US and Europe. With the current technology, car manufacturers still lack enough confidence to put fully-autonomous vehicles on the road, with big companies like Volkswagen and Ford dropping out of the race until 2021. However, public transport systems on predictable commuter routes by train, bus and tube have seen encouraging results in autonomous trials, and more are expected to come in 2019.