The idea behind digital transformation is often mistakenly interpreted as building complex technologies just for the sake of advancement. However, this interpretation is in most instances is incorrect. The majority of industries and businesses deploy automation solutions in order to improve processes and deal with operational problems that impede companies from achieving their goals.

Improving efficiency and productivity in the healthcare sector

The Chief Information Officer of Hua Chiew Hospital in Bangkok, Panuratn Thanyasiri, stated in a recent interview that successful automation in the healthcare sector has to satisfy specific benchmarks in terms of both efficiency and productivity. He went on to elaborate on the importance of automation in terms of lessening the workload of healthcare workers, thereby reducing errors.

Over-burdened medical staff face diminishing job satisfaction

It is a well-recognised fact that the heavy workload imposed on medical staff adversely affects their performance. As a result, patient care suffers. Not only that, but it also causes those working in the medical sector to get less job satisfaction. However, by automating the administrative elements wherever possible it can significantly lessen workload levels and improve patient care.

Automating admin tasks reduces error rates

Tasks such as transcribing data and data entry need quality focus and attention. Overworked, overstressed staff are more prone to make mistakes. Automating such admin tasks will reduce the number of human errors.

The fact of the matter is that there are an enormous number of digital tools available today that hospitals can use to automate many processes

The development of an industry-standard interface

What is needed is an industry-standard interface system that will facilitate the flow of data from one device to another.

This would be extremely beneficial in the case of the Coronavirus outbreak that has now become a global pandemic. Healthcare workers are already under tremendous strain in many countries and have little time for administrative work. Yet, such work is essential to keep other healthcare establishments up to speed.

Improving patient care

Further investment in automation and the development of an industry-wide standard data interface would have wide-ranging benefits. It would reduce the heavy burden of work that healthcare workers face; lessen human errors and speed up the formation and updating of the data pool. Medical staff would have more time to dedicate to the care of their patients. Everyone wins.