SaaS, or Software-as-a-Service, is a way of allowing end users, be it personal or business related to use certain applications without buying or owning it outright. Businesses are frequently turning to SaaS due to the many advantages it holds and is used for many different use cases including communications, payroll and accounting, and even database and telematics services.

SaaS offers many benefits over traditional models of buying and then owning software.

Lower initial costs

SaaS is seen as a subscription-based model (operating expenditure or OpEx) and thus has no up-front costs associated with the licence fee and outright purchase of the software. While this does mean that you will have to continue to pay for the subscription as long as you use its services, the lack of initial upfront costs (meaning no capital expenditure or CapEx) helps smaller businesses to manage their cash flow from the get-go.

Quick and easy to set up

Because most SaaS applications are accessed via the internet and can be used through a browser, the software needs no time to install on your hard drive. It means you can start using the software as soon as you purchase it, without needing to dedicate time to a lengthy installation period.

Automatic upgrades

Because the software is housed on external servers such as data centres, the provider of the software will deploy updates within their programme, meaning that you automatically get to access the latest version. It removes any responsibility for you or your staff on remembering to install updates and means you always get the best from your software.


SaaS offers a wide range of subscription options, and ensure that customers have the flexibility to change their plan when needed. This means more users can be added to the software when your business grows, and use of software can be scaled down if necessary too.


Unlike bought software, which is usually limited to a physical machine, SaaS means that subscriptions can be accessed whenever you need it, from anywhere with an internet connection. The flexibility that this brings allows services to be used on the move from any device, ensuring you can always be efficient wherever you need access.